Data Protection

Xe66 Privacy Policy — Your Information
How it's kept secure

Xe66 takes your privacy seriously. This policy clearly outlines what information we collect, how it is used, and how you can manage your own data.

Last Updated: January 1, 2026 Applies to: All xe66 Users
Core Pillars of Privacy Protection

Here is a quick overview of the measures xe66 takes to protect your personal information.

SSL encryption

All your data is protected with 256-bit SSL encryption. Your information cannot be read or stolen during transfer.

Never Sold to Third Parties

Xe66 never sells your personal information to third parties. Your data is used solely to improve the services we provide to you.

Your control

You can view, correct, or request deletion of your information at any time. Full control is in your hands.

Secure Data Storage

Your data is stored on secure servers with regular backups, and active firewalls are in place to prevent unauthorised access.

Cookie transparency

Xe66 is fully transparent about which cookies it uses and why. You can disable all non-essential cookies while keeping the essential ones active.

Regular Security Audits

Xe66's systems undergo regular third-party security audits to ensure your information remains protected at all times.

Summary: xe66 respects your privacy. We only collect the information that's necessary, never sell it to third parties, and give you complete control over your own data.

01 Our Role & Commitment

Welcome to xe66. We believe that protecting your personal information is not just a legal obligation — it is our ethical commitment. This Privacy Policy sets out with complete transparency what information xe66 collects, why it is collected, how it is stored, and how you can control your own data.

This Privacy Policy applies to all xe66 services — including the website, mobile app, live chat, email communications, and payment processing. By using xe66, you are considered to have agreed to this policy. Please read it carefully.

Our Privacy Policy is built in accordance with international data protection standards. xe66 is committed to keeping your personal information secure and using it solely for the purpose of delivering our services to you.


02 What information is collected

Xe66 only collects information that is necessary to provide you with a fair and secure service. Collecting unnecessary data goes against our principles. Below we explain what types of information are collected:

Data Type Description Mandatory?
Identity Information Full name, date of birth, national ID number Yes
Contact Information Mobile number, email address Yes
Payment Information Mobile Banking Number (Mobile Banking/Nagad/Rocket) Yes
Device Information IP address, browser, operating system Automatic
Usage Data Game history, login times, session data Automatic
KYC documents Passport or NID photo Where Applicable
Please Note: xe66 does not and will never collect your credit/debit card numbers, full bank account details, or PINs/passwords.

03 How We Collect Your Data

Xe66 collects your information through several methods. You should have a clear understanding of these so you can use the platform with full awareness.

  • Directly Provided Information: Information you provide directly during registration, KYC verification, support interactions, and payment processing.
  • Automatically Collected Information: Data collected automatically via cookies and tracking technologies while you browse the platform.
  • From Third Parties: Limited data received from payment gateways or identity verification services — used solely for transaction verification.
  • Gaming activity: Information relating to your betting history, win/loss records, and game preferences.
  • Support Contact: Information you share via live chat or email.

Xe66 never collects information from your social media profiles without your permission. We only work with third parties that uphold the same standard of privacy practices.


04 Purpose of Data Use

The information we collect is used only for specific, legitimate purposes. xe66 never uses your data for unrelated activities. Below we clearly explain the purposes for which your information is used:

  • For account creation, verification, and management.
  • To process deposits, withdrawals, and other financial transactions.
  • To verify your identity and age (KYC process).
  • To prevent fraud, money laundering, and other illegal activities.
  • To provide customer support and resolve issues.
  • To create a personalised gaming experience tailored to your preferences.
  • To identify technical issues and improve platform performance.
  • To manage bonuses, promotions, and loyalty programs.
  • To promote responsible gaming and identify problematic gaming patterns.
  • To meet legal and regulatory obligations.
For your benefit: By analysing your gaming history, xe66 surfaces your favourite games, relevant bonuses, and tailored offers directly to you — so you never miss out on the right opportunity at the right time.

05 Data Sharing Policy

Xe66 never sells your personal information or shares it with advertisers. However, limited data may be shared with trusted third parties where necessary to operate our services. These cases are detailed below:

  • Payment Providers: Mobile Banking, Nagad, Rocket — only the information needed to complete the transaction.
  • Identity Verification Services: With licensed verification agencies for the KYC process.
  • Technology Partners: For platform operation and maintenance only — they are not permitted to use your data for their own purposes.
  • Legal authorities: In response to a valid order from a court or regulatory authority.
  • Responsible Gaming Organizations: Only with your consent, and only in connection with organizations that provide support for serious gaming addiction.
Never shared: Your data is never shared with advertisers, marketing companies, political organizations, or any other gaming platforms.

06 Cookies & tracking technologies

Xe66's website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help the platform remember your preferences.

  • Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
  • Functional cookies: To remember your language preferences and game settings.
  • Analytics Cookies: To understand and improve platform usage — without identifying you personally.
  • Marketing Cookies: To show you relevant promotions — you can opt out at any time.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain xe66 features.


07 Data Retention Period

Xe66 does not retain your data longer than necessary. The retention periods for different types of information are listed below:

Data Type Retention Period Reason
Account information For as long as the account remains active To Provide Services
Financial transactions 5 Years Legal obligations
KYC documents 3 years after account closure Regulatory Requirements
Support Contact 2 Years Service Quality Improvement
Log & Session Data 90 Days Security Monitoring
Marketing Preferences Until consent is withdrawn Relevant Communications

Once the applicable retention period has passed, xe66 securely deletes or anonymizes your data so that you can no longer be identified.


08 Your rights

Xe66 gives you full control over your personal information. You have the following rights, and you can contact our support team at any time to exercise them:

  • Right to Know: You have the right to request what information xe66 holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request that your data be deleted under certain circumstances.
  • Right to Restrict Processing: In certain cases, you may request that the processing of your data be temporarily restricted.
  • Right to Portability: You can request a copy of your data in a standard, portable format.
  • Right to object: You can opt out of marketing communications at any time.
  • Right to Withdraw Consent: You may withdraw any previously given consent at any time.
Response Timeframe: xe66 typically responds to any data-related request within 30 business days. For complex requests, additional time may be needed, but you will be informed in advance.

09 Children's Privacy

Xe66 is strictly not intended for anyone under the age of 18. We do not knowingly collect any information from minors. Age verification is mandatory during registration, and KYC verification may be requested in cases of doubt.

If a minor has registered on xe66 by any means and this comes to our attention, the account will be immediately closed and all collected data will be deleted. Parents or guardians may report such cases to our support team.

For parents: If your child has accidentally created an account on xe66, please contact our support team immediately. We will act promptly.

10 Policy Changes & Updates

Xe66 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you by email or via an on-platform notice. Continued use of the platform after such changes constitutes your acceptance of the updated policy.

The date of any change will always be shown at the top of this page. We recommend reviewing this policy periodically to stay up to date.

  • Minor changes: The page will be updated without further notice.
  • Moderate changes: A banner notice will be displayed on the platform.
  • Major changes: Notification will be sent via both email and an in-platform notice, and fresh consent will be obtained where required.

11 Contact & Complaints

For any questions, complaints, or data-related requests regarding our Privacy Policy, please get in touch with us. xe66's dedicated privacy team handles every matter with the seriousness it deserves.

  • Email: [email protected]
  • Live Chat: Click the chat icon in the bottom-right corner of the platform.
  • Response Time: You will typically receive an initial response within 48 hours.
  • Dispute resolution: Complex matters are targeted for resolution within 30 business days.
Easy Way: When emailing us with a privacy-related request, include "Privacy Request" in the subject line and our team will prioritize your inquiry for a faster response.
Safe Gaming

Your information is secure — now enjoy the experience

You're now familiar with xe66's Privacy Policy. Game with confidence — your data is always safe with us.

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